

Current view of the product categorization

One of my category suggestions where more sustainable plant-based options are shown more prominently
Interviews
During the explore stage four people were interviewed. These participants were people who have ordered groceries through online services.
The interviews showed that many people have difficulties in making planet-centric choices while ordering groceries online. Usually the prices or lack of information are what matters the most.

Research
During the explore stage and as a part of our research we conducted benchmarking with different services that deliver groceries through an app or a website. We also paid attention on how these services make planet-centric choices.
Additionally as the monetary incentives became an important angle we benchmarked different loyalty programs.
